SPK07: Dealing with Complaints

Express frustration clearly—without sounding rude!
Whether you're returning a product, handling a service issue, or addressing a problem with a friend, knowing how to complain (and respond to complaints) politely makes all the difference.

💡 Learn expressions to make complaints effectively in different situations.
💡 Discover how to sound assertive without being aggressive.
💡 Understand the structure of a good complaint and response.
💡 Practice real-life scenarios in a fun and interactive role-play session.
💡 Gain confidence in handling difficult conversations with ease.

🔥 Don’t miss out—connect, communicate, and grow your skills!